Patients Rights & Responsibility

Patients’ Rights

Exercise these rights for care without regard to sex, economic status, educational background, race, color, religion, ancestry, national origin, sexual orientation or marital status, or the source of payment. You have the right to:

  • Expect considerate and respectful care and to be made comfortable.
  • Respect your personal values and beliefs.
  • Have a family member (or other representative of your choosing) and your own physician notified promptly of your admission to the hospital.
  • Know the name of the physician, who has primary responsibility for coordinating your care and the names and professional relationships of other physicians and non-physicians who will see you.
  • Formulate advance directives. This includes designating a decision-maker if you become incapable of understanding a proposed treatment or become unable to communicate your wishes regarding care. Hospital staff and practitioners who provide care in the hospital shall comply with these directives.
  • Receive information about your health status, the course of treatment and prospects for recovery in terms that you can understand.
  • Make decisions regarding medical care and receive as much information about any proposed treatment or procedure as you may need, in order to give informed consent or to refuse a course of treatment. Except in emergencies, this information shall include a description of the procedure or treatment, the medically significant risks involved, alternate courses of treatment or non treatment and the risks involved in each, and the name of the person who will carry out the procedure or treatment.
  • Participate actively in decisions regarding medical care. To the extent permitted by law, this includes the right to refuse treatment.
  • Expect full consideration of privacy concerning the medical care program. Case discussions, consultations, examinations and treatment are confidential and should be conducted discreetly. You have the right to be advised as to the reason for the presence of any individual.
  • Access information contained in your records within a reasonable time frame, except in certain circumstances specified by law.
  • Expect confidentiality in treatment of all communications and records pertaining to your care and stay in the hospital. Written permission shall be obtained before the medical records can be made available to anyone not directly concerned with the care.
  • Expect reasonable responses for any reasonable requests made for service.
  • Receive care in a safe setting, free from verbal, physical or mental abuse or harassment and free from corporal punishment. You have the right to access protective services including notifying government agencies of neglect or abuse.
  • Be informed of continuing health care requirements following discharge from the hospital.
  • Examine and receive an explanation of the bill regardless of the source of payment.
  • Know which hospital rules and policies apply to your conduct while you are a patient.
  • Have all patients’ rights apply to the person who may have legal responsibility to make decisions regarding medical care on your behalf.

Patients’ Responsibilities

As a patient receiving care, it is your responsibility to:

  • Provide accurate information about your health, including your present condition, past illnesses, hospitalizations, medications, allergies to or use of any natural products and vitamins as well as any other matters that pertain to your health.
  • Provide accurate & complete information including your full name, address and other details.
  • Ask questions when you do not understand what the doctor or other members of the healthcare team tell you about the diagnosis or treatment. You should also inform the doctor if you anticipate problems in following the prescribed treatment or if you are considering alternative therapies.
  • Abide by all the hospital rules and regulations.
  • Comply with the “No smoking” policy.
  • Comply with the visitors’ policies to ensure the rights and comfort of all patients.
  • Be considerate regarding the noise levels, privacy and safety of all patients.
  • Weapons are prohibited on the premises.
  • Treat the hospital staff and other patients and visitors with courtesy and respect.
  • Be on time for appointments. Cancel or reschedule in advance as far as possible, in case of cancellation or rescheduling of the appointments.
  • Not give medication prescribed to you to others.
  • Provide complete and accurate information for insurance claims and work with the hospital and physician billing offices to make arrangements for payment.
  • Communicate with the healthcare provider if your condition worsens or does not follow the expected outcome.
  • Pay for the services billed in a timely manner as per the hospital policies.
  • Respect the fact that some other patient’s medical condition may be more urgent than yours and accept that your doctor may need to attend them first.
  • Respect the fact that admitted patient/patients requiring emergency care may take priority over you for your doctor.
  • Follow the prescribed treatment plan and carefully comply with the instructions given.
  • Accept, where applicable, adaptations to the environment to ensure a safe and secure stay in the hospital.
  • Accept the measures taken by the hospital to ensure the personal privacy and confidentiality of your medical records.
  • Attend follow-up appointments as requested.
  • Not take any medications without the knowledge of the doctor and healthcare professionals.
  • Provide a correct & truthful history.
  • Understand the charter of rights and seek clarifications, if any

  DEPARTMENT FIGURES

Healthy Patients12500+
Arthroscopic Surgeries5000+
Ligament Reconstruction2000+
Shoulder Surgeries1500+
Joint Replacements1000+

OPD TIMINGS

Morning10:00am-2:00pm
Evening5:00pm-8:00pm
Physiotherapy9:00am-9:00pm
24 Hr Emergency

  +91 9928841020

  OFFICE LOCATIONS

OUR PATIENTS SAY

I got operated on 19 November 2018 for my ACL RECONSTRUCTION had an excellent surgery and on the way of great recovery in 4 weeks . I m 146 kg in weight it was difficult but the results are exceptional. All the staff was good and a special thanks to Dr.ASHISH MITTAL who did an excellent successful surgery on a heavy weight patient like me. Thanks ROYAL ORTHOPAEDIC HOSPITAL AND SPORTS INJURY CENTRE, JAIPUR

Sukrit Deo

Dr. Ashish is most polite, humble and experienced surgeon I have ever come across. Thanks Doctor Ashish.

Ashish Jaiman

Dr. Ashish Mittal possesses immense knowledge of the field and very fine set of hands. My son underwent surgery for reconstruction of ACL and he has recovered well.

Balmukand Agarwal

Dr Ashish is the Best Orthopaedic doctor in Jaipur.. Behaviour is also so good with the patient.. I was suffering from back Pain,Then doctor told me for physiotherapy… I take 7day of physiotherapy treatment by Dr Guddi..now i m Painfree …her technique of treatment is totally different to others…

Vijay Kumar

The best Orthopaedic Doctor (Dr. Ashish Mittal), I have ever met. Last year, I met with an accident and got my forearm fractured (complex fracture of the forearm bones). Initially, I was very anxious and nervous about the procedure which he recommended and it’s outcome but because of his treatment, efforts and advice, today I am able to do all my routine activities and even my hand and forearm has regained the strength like before…Besides treating the patients, Dr. Ashish goes beyond to counsel them with humanity touch.

Eshna Srigyan

I am GAURAV KHATRI, a Indian Railway Ranji trophy player, met with in injury and approached Dr. Ashish Mittal @ the Royal orthopaedic hospital and sports injury centre, he assessed me pretty well and gave me right suggest, later he operated me on 22nd January 2019, now I can play again with no difficulty. Thank you Dr. Ashish and Royal orthopaedic Team.

Gaurav Khatri
I’m Amit. I’m a cricketer. I played u14 & u16 from Rajasthan.
I injured in 2017, I was suffering from ligament injury then one of my friend suggested me to go the Royal Orthopaedic. Then I met Dr. Ashish Mittal. He was very familiar & kind, He operated my ACL ligament.
Now 2019, It’s been 2 years. Now I’m enjoying my cricket. I’m thankful to Dr. Ashish sir.
Amit Singh Rawat

Good facilities provided by doctor Ashish sir and support staff was also supportive in every possible way.

Amit Tharwani
Had a ACL surgery 4 months ago, after 4 months felling better, Dr. Ashish Mittal did a great job. Hospital staff and and other doctors are also friendly. Highly recommended Royal Orthopaedic hospital
Ankur Agarwal

Dr Ashish Mittal performed Total Hip Replacement for my husband, we are satisfied and grateful to team royal orthopaedic hospital.

Sadhana Sharma

About Dr Ashish Mittal is carrying in nature, supportive and treat a patient as a family member. All staff of royal hospital are also supportive. I strongly recommend Dr Ashish Mittal and his Royal orthopaedic hospital and sports injury centre.

S Vkrish
It’s really great to choose royal hospital for my knee surgery, the whole team is very supportive, attentive and humble.
Specially doctor Ashish has no attitude of a doctor, very friendly, well behaved, highly experienced.
Pos Jaipur